Frequently Asked Questions

Do you take emergencies and urgent care visits?

We do take emergencies during and after business hours. When during business hours, we consider this to be an urgent care matter.

In addition to charges for any services that we provide to your pet, there is a $45 urgent care fee. We also require a $100 deposit due prior to services being rendered. This deposit will go 100% towards the final bill for services.

After hours we have a doctor on call who can be reached by calling our office line. Our doctor can determine if your situation can be handled at our clinic or if you should immediately go to a local emergency center.

Emergency Information

What is Project Pawsitive?

Project Pawsitive is an initiative that provides assistance to low-income pet parents who have a pet that is critically injured and in need of immediate veterinary care. The program helps lower the overall bill and allows the pet parent to make monthly payments towards the bill.

Project Pawsitive Information

Can I donate to Project Pawsitive?

Yes! You can donate to the cause by using Paypal.

Please click the button below to be taken to our Paypal page where you will be able to submit your donation.

What types of pets do you see?

  • Dogs
  • Cats
  • Pocket Pets (Guinea Pigs, Rabbits, Hamsters, Rats, etc.)
  • Birds
  • Reptiles
  • Snakes
  • Small Farm Animals
  • Ferrets
  • Equine, bovine, all livestock

Does my pet have to stay the night for Urgent Care services?

Not always. If you bring your pet in between 8:00-11:00 a.m. and your pet is NOT critical your pet is likely to be discharged at the end of the day. You can also request to expedite your pets care for an additional $125.00 which changes the pets service status from urgent to emergency. We always discharge pets as soon as it is safe to do so.